We're so confident you'll love your Bilt Labs orthotics that we offer a 6-month money-back guarantee. If, for any reason, you're not completely satisfied within the first 6 months of ownership, simply return your orthotics for a full refund.

We understand that finding the getting the fit just right might require some adjustments. That's why we offer 2 free adjustments within the first 6 months of purchase. Our expert team will work with you to ensure your orthotics provide optimal comfort and support. Think of it like a follow up appointment with your doctor. We're so confident in our service that if after 2 adjustments we can't achieve your perfect comfort zone, we'll happily initiate a full refund process.

The top cover material of your orthotics is considered a consumable item and is subject to wear and tear depending on activity level and usage. As such, the top cover is covered by the 6-month money-back guarantee but excluded from the lifetime warranty.

We use high-quality, medical-grade materials to craft our orthotic shells. That's why we offer a lifetime warranty on the shell itself. Our durable, PolyPro plastic shell is guaranteed to last a lifetime. If your shell ever cracks or breaks under normal wear and tear, we'll replace it free of charge.

• Money-Back Guarantee: 6 months, full refund for any reason.
• Free Adjustments: 6 months, 2 personalized tweaks for your perfect fit or return for a full refund.
• Top Cover Warranty: 6 months, applies to any concerns within purchase timeframe.
• Lifetime Shell Warranty: Replacement for cracked or broken shells.

1. We stand behind our products and believe in their quality and craftsmanship.
2. We want you to feel confident and secure in your investment.
3. We're committed to providing you with exceptional customer service.

Should you have any questions or concerns regarding our warranty or guarantee, please don't hesitate to contact our friendly customer support team.

Together, let's work towards a pain-free and active life!